Therapy sessions are generally priced at $150 per session. Payment is made at the end of each session and can be submitted automatically if you have a credit card on file. We accept debit and credit card payments and direct insurance billing with some providers. You will receive an email receipt for insurance purposes once payment is made, if direct insurance billing is not offered.
You will be provided a receipt to submit to insurance for possible reimbursement. The Pulse is happy to provide direct insurance billing where available. See the list below of insurers for which we currently offer direct billing. There is a form at the bottom of this page to contact us if you have any questions about direct billing. Insurers generally cover a portion of the cost. The remaining balance will be charged to your credit card on file, or you can pay at the end of each appointment.
Insurers accepting direct billing (where available based on the parameters of your individual plan) – Manulife Financial, Sun Life, Desjardins Insurance, GreenSheild, Canada Life, Beneva Inc., Equitable, AGA Financial, Johnston Group, ClaimSecure, Empire Life and more. Complete the form below to check if we can direct bill your benefit provider
Yes, we offer virtual therapy sessions for those who prefer the flexibility of online appointments or are unable to attend in person. Virtual therapy can be a convenient option, especially for individuals in remote areas or with busy schedules. All online sessions are conducted securely through encrypted platforms.
You will receive an email with forms to complete prior to your first session. This will include personal demographic information, the reason for your visit, and a few background questions. You will also be asked for a credit card on file, insurance information, and to complete consent forms. We will go over all of the forms in your first session, but completing them ahead helps to get started in the first session.
Yes, we are registered to accept NIHB clients. The NIHB program provides eligible First Nations and Inuit clients with up to 22 hours of mental health counselling per calendar year with an eligible provider.
To be eligible for NHIB coverage, the client must provide their 10-digit registration (status) number at the time of booking.
You are able to claim psychotherapy as a medical expense provided by a regulated health professional. For more information or restrictions, speak to an accountant or visit the Canada.ca website. Individual situations may vary.
Your appointment time is reserved just for you. A late cancellation or missed visit leaves a hole in the therapist’s day that could have been filled by another patient. We require 24 hours’ notice for any appointment cancellations or changes. Patients who provide less than 24 hours’ notice or miss their appointment will be charged the appointment fee as a cancellation fee, which will be charged to their card on file.
Sessions are generally 50 minutes long. Your therapist spends the additional 10 minutes ensuring documentation and invoicing are complete. The length of therapy varies depending on individual needs and goals. Some clients may see significant improvement in a few sessions, while others may benefit from longer-term support. Therapy is a collaborative process, and your therapist will work with you to determine the most effective approach and timeline.
The College of Registered Psychotherapists of Ontario references HPRAC: New Directions, 2006; Chapter 7, Regulation of Psychotherapy, p.208, stating “The practice of psychotherapy is distinct from both counselling, where the focus is on the provision of information, advice-giving, encouragement and instruction, and spiritual counselling, which is counselling related to religion or faith-based beliefs.” Psychotherapy is the assessment and treatment of cognitive, emotional, and behavioural disturbances through psychotherapeutic means, delivered in a therapeutic relationship based primarily on verbal or nonverbal communication.
PaRx is a Canadian initiative that encourages healthcare providers to “prescribe” time in nature to support mental and physical well-being. Backed by growing research, PaRX reflects evidence that regular exposure to green spaces can reduce stress, improve mood, boost attention, and support overall health. The core aim of the program is to encourage patients to incorporate outdoor experiences in their local communities into their daily routines. Patients can also access special offers from PaRx partners to reduce barriers to accessing nature across Canada.
The Pulse is proud to be a registered PaRx provider.
The Pulse Psychotherapy & Mental Health Solutions is not an emergency or crisis service.
In the event of an emergency or if you are in crisis, call 911 or go to the nearest emergency room.
We usually take many commonly known insurances.
Is your plan not on the list? Fill out the form with your insurance information and we’ll be in touch shortly.
